ВАЖЛИВО! Робота ТДВ "Альянс Україна" пiд час карантину. Детальнiше

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Here you may leave your feedback about company activities and inform us of any questions you may have or remarks related to customer service quality.

Simply complete the Form online.

Allianz Ukraine thoroughly examines all your addresses as they enable the company to timely evaluate and adjust company activities, as well as improve customer service quality. We will definitely get to the bottom of the events you described and provide a reply to your address within 6 business days.

Please, complete the relevant fields with your personal information. Fields marked with (*) are required. The more information you provide the better. It’s very important for us as we are committed to provide you with high quality services and address the problems you encountered as efficiently as possible.

You may also leave feedback or ask a question in one of the following ways:

  • By sending mail at: Allianz Ukraine Customer Support Department, 21 Letter G Dehtiarivska Street, Kyiv 04119;
  • By fax: +380 44 499 77 01 with a remark: For Customer Support Dept.;
  • By calling our Customer Support Department under 0 800 500 727 Monday to Friday from 9 a.m. to 6 p.m.

Notify of an 
insured event:




Property or 
car insurance:

0 800 500 727
+380 44 459 00 51

E-mail address
for claim settlement documents 



Medical insurance, 
personal accident insurance, 
travel insurance:

0 800 500 649
+380 44 459 00 56
+380 44 521 95 50